Lowongan Head of Program Support

Oxfam is a global movement of people who won’t live with the injustice of poverty. Together we save and rebuild lives in disasters. We help people build better lives for themselves. We speak out on the big issues that keep people poor, like inequality, discrimination against women and climate change. And we won’t stop until every person on the planet can live without poverty.

Our Values
All our work is led by three core values:

Empowerment. Everyone, from our staff and supporters to people living in poverty, should feel they can make change happen.

Accountability. We take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.

Inclusiveness. We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.

Our Team
Over the next three years commencing in 2018, Oxfam will maintain organizational effectiveness as a core standard expected of an international humanitarian and development organisation in Indonesia.

Oxfam in Indonesia will represent the Oxfam International (OI) Confederation through the Oxfam International Regional Platform (OI RP) for Asia, supported by different Oxfam affiliates with dedicated roles.  We relate with these through agreed upon Partner Affiliate (PA) and Executing Affiliate (EA) arrangements

Oxfam in Indonesia is committed to a ‘localization’ agenda, an ‘intermediary’ for capability development and resource mobilization through new and innovative financial models. As best able, all of Oxfam Indonesia’s programming will be informed and developed through a ‘partner-based model’. This would mean people assisted and supported through Oxfam’s work are included in the development of programmes and initiatives represented by their organisations, institutions and networks who opt to ‘partner’ with Oxfam through long term relationships.

Within this context, Oxfam in Indonesia will maintain a Programme Support Structure that effectively contributes to and pro-actively supports programme delivery commitments, priorities and expected outcomes. It will do this through effective stewardship, management and deployment of physical, financial, human and technological capabilities, assets and resources.

Local organisations and networks take on greater responsibility for developing and implementing development priorities supported by ‘local’ resources’ (Government, Private Sector, Indonesian Organisations, Budget Support mechanisms) and INGOs take on fewer and lesser operational roles.

Valued contributor to Country Office leadership team. Capabilities for effective line management and oversight of Programme Support functions. The post holder should be results oriented, focused on synergies with other Functional Leads and be committed to building and maintaining relationships with Oxfam and partners staff to ensure effectiveness. The person must consistently demonstrate behaviours of competencies related to systemic thinking, listening, mutual accountability and humility.

Job Purpose
Contribute, as a member of the Country Management Team, to the successful leadership and management of Oxfam in Indonesia. Ensure Oxfam projects and programmes in Indonesia receive effective and efficient organizational support to successfully deliver on their commitments and in support of the Oxfam Country Strategic plan, and provide leadership of the business support teams. Provide oversight of risk and resource management, and be accountable for high-level business operations and Counter Fraud. Ensure operations meet the standards and expectations of partners, the Government, donors and Oxfam International.


Ability to operate strategically and be credible in a leadership role with a minimum of 5 years of senior management level experience;
Professionally qualified in finance, administration, accounting or equivalent with proven experience in services management. A sound financial management background is essential;
Demonstrable behavioural competencies related particularly to decisiveness, relationship building, systemic thinking, listening, mutual accountability, enabling others and humility (see below);
Broad set of management skills (financial, people management, technical) and competence;
Relevant experience in managing complex donor requirements;
Proven communication, facilitation and representational skills sufficient to engage staff and external audiences
Ability to operate and think strategically, coupled with proven analytical skills and the use of these to problem solve and make decisions;
Results oriented, and not a ‘task manager’;
Able to build strong and respectful relationships;
Ability to work effectively in a multi-cultural environment;
Fluency in written and spoken English;
Excellent organisational abilities with ability to work to deadlines and manage time well;
Good team member with experience of working in and supporting a diverse team;
Strong interpersonal awareness including diplomacy, tact, being able to work effectively with others, cultural sensitivity and respect for confidentiality;
An understanding of gender and diversity considerations within key areas of responsibility and commitment to addressing inequalities in the workplace and the programme;
Excellent Computer skills – Word, Excel, use of the Internet, databases and email.

Please find the complete job profile and apply online here 

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