Lowongan Senior Partnership Manager

Position Description

Title: Senior Partnership Manager
Category: Full-time, 2-year contract
Reports to: Operations Director
Location: Jakarta, Indonesia
Effective: September 2019

About Water.org

844 million people – about one in nine – lack access to safe water. 2.3 billion people don’t have access to a toilet. We are working every day to change this..We are Water.org. We’re here to bring water and sanitation to the world. We want to make it safe, accessible and cost-effective because we believe that water is the way to empower a bright future that we can all share in,worldwide. We are an international nonprofit organization based in Kansas City,Missouri that has transformed millions of lives around the world through access to safe water and sanitation. Founded by Gary White and Matt Damon, we pioneer market-driven financial solutions to the global water crisis. For more than 25 years, we’ve been providing women hope, children health and families a future. 


Water.org has been growing steadily in Indonesia over the past few years and is now seeking to dramatically accelerate growth. We are therefore seeking a highly skilled and highly motivated Senior Partnership Manager to support our growing portfolio of Water Supply and Sanitation (WSS) partnerships in Indonesia.  This full-time position will be based in Jakarta with regular travel throughout Indonesia.
The Senior Partnership Manager is responsible for managing and supporting Water.org partnerships and partner institutions in the launch and implementation of financial products to improve people’s access to water and sanitation. The Senior Partnership Manager must be able to lead and manage Partnership Managers and partners in areas including partnership design and implementation, water and sanitation lending, and/or operations. In addition, the Senior Partnership Manager will assist the development and establishment of new procedures, systems and guidelines. He/she will also work closely with other members of the Water.org Global Impact team internationally.  It is expected that the Senior Partnership Manager’s duties will focus on managing Water.org’s partnerships with microfinance institutions of all types.

Key Responsibilities

Partnership Management and Partner Capacity Building – 45%

Manage and oversee Water.org existing partnerships, working with both Indonesia-based and international staff.  Key tasks include, but are not limited to:

Ÿ  Manage and supervise implementation of partnerships in collaboration with financial institutions and other partners, including delivery of financing and technical assistance.

•      Ensure strong operational and financial performance of partnerships through partner support, monitoring, and technical assistance to address implementation challenges.

•       Support the development and delivery of training modules for partner staff and households on topics such as WSS principles,health and hygiene.

•       Develop and manage contracts with and provide support to consultants hired to supplement Water.org’s partnerships.

•       Develop services and engagement opportunities for partners that have transitioned from active support by Water.org to independent management of their WSS lending.

•       Identify ways to develop and strengthen Water.org technical assistance services.

·       Manage and provide capacity building to Water.org staff responsible for partnership management.

•       Ensure effective and on-time performance by Partnership Managers working within the purview of the Senior Partnership Manager.

•       Identify professional development needs for Partnership Managers and conduct internal/external trainings

·       Maintain regular and timely communication with Water.org global personnel.
·       Coordinate with local government, NGOs, donors,community groups, & other stakeholders.

New Partnership Identification,Design and Development – 25%

Support initiation of new Water.org partnerships. Key tasks include but are not limited to:

·       Develop and implement a strategy for scaling Water.org’s adoption services, a new program model aimed at partnerships with sector associations or apex organizations.

·       Support identification and certification of new partners, including financial and non-financial institutions and organizations in the microfinance sector.

·       Evaluate new partnership proposals for prospective partner organizations.

·       Work with partners to determine appropriate program targets and deliverables.

·       Guide design of partnership work plans and budgets, ensuring that they are allocating adequate resources and personnel for successful completion of deliverables.

·       Contribute to development of new partnership models and innovative approaches to building partner capacity. Support development of new WSS loan products, such as loans to urban and rural water utilities.
·       Assist partners in designing appropriate internal monitoring and evaluation protocols.

Partnership Monitoring and Data Management – 15%

Review data and partner reporting to ensure that each partnership is accountable and meeting expected targets.  Key tasks include but are not limited to:

·       Conduct and supervise regular communication with partners; track and report information related to program implementation including partner activities, expenditures, and lending.

·       Be accountable for target achievement and financial management of donor-sponsored initiatives, provide donor relationship support, and manage donor-related reporting.

·       Ensure partner submission of high-quality program reporting and effective transfer of information to Water.org databases, colleagues (in-country and international),and donors.

·       Maintain regular contact with Water.org personnel, both in-country and international, to evaluate partnerships and report issues affecting achievement of partnership deliverables.

Organizational Contribution and Supervision – 15%

·       Participate in cross-functional working groups in support of organizational goals.

·       Assist in the development of new tools, processes and/or procedures.

·       Serve as acknowledge resource for Water.org and represent Water.org at sector events and in written publications to advance the organization’s mission and vision.

·       In supportof Water.org’s goal to strengthen our performance and talent managementpractices as measured through our OHI Talent Development score, the Senior PartnershipManager will attend HR-provided career conversation and coaching training, aswell as complete annual career conversations for her/his direct reports withinthe deadlines specified by Water.org.

Core Competencies

·       Nimble Learning – Actively learning through experimentation when talking newproblems, using both successes and failures as learning fodder.

·       Drives Results – Consistently achieving results, even under tough circumstances.

·       Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.

·       Self-development – Actively seeking new ways to grow and be challenged using other formal and informal development channels.

·       Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

·       Manages Ambiguity- Manages ambiguity by operating effectively when things are not certain or the way forward is not clear.
·       Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Required Skills

·       Excels in project management, product development, partnership management, and capacity building.

·       Strong leadership skills and track record of effective leadership of a small team.

·       Strategic thinking and strong analytical skills in a management context.

·       High level of accountability, strong sense of ownership, and ability to deliver on targets in a timely and organized manner.

·       Strong network and proven ability to develop partnerships and collaboration with multiple stakeholders.

·       Excellent verbal and written communication skills in English and Bahasa Indonesia. Strong presentation skills and ability to develop effective messaging for specific audiences is a must.
·       Demonstrated proficiency in managing partner gatherings and events.


·       Bachelor’s Degree in related field required.  Master’s degree preferred.

·       At least ten years of relevant experience with a financial or microfinance institution, water and sanitation organization, international development organization, or related business,agency or institution.

·       At least six years of relevant experience leading and managing a dedicated team.

·       Demonstrated understanding of and familiarity with SME lending and/or microfinance,financial services, cooperative development, lending methodologies and sector trends.

·       Experience with microfinance operations and loan product development will be prioritized.

·       Familiarity with basic concepts in water supply, sanitation and hygiene.

·       Proven track record of proactively identifying challenges and developing innovative solutions.
·       Strong desire to contribute to increased access to water and sanitation for low-income households.

Salary & Benefits
This is two-year contract position, with a possibility of extension for the right candidate. This position offers competitive full-time benefits, including medical/dental insurance. Salary is competitive with similar positions in the international development sector and is based on education and experience.

Application Submission

Interested candidates may send a copy of their CV and a cover letter indicating their interest to:


Please reference “Indonesia Senior Partnership Manager” in the title of your email. At a minimum, your cover letter needs to directly address your abilities and experience that are most relevant to the position.
Deadline of the application submission is October 30, 2019.

Applications will be reviewed on a rolling basis. Please do not attempt to contact Water.org about the status of your application.

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