Lowongan ICRC to Indonesia and Timor-Leste is looking for Information Management Coordinator

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. The ICRC also endeavours to prevent suffering by promoting and strengthening humanitarian law and universal humanitarian principles. Established in 1863, the ICRC is at the origin of the Geneva Conventions and the International Red Cross and Red Crescent Movement. Please visit http://www.icrc.org for more information.

Vacancy Notice

The ICRC Regional Delegation in Jakarta seek to fill the following position:

Information Management Coordinator

(Jakarta-basedResident Position covering Indonesia, Philippines, Fiji, SriLanka and Pakistan)

The ICRC Delegation in Jakarta is seeking a suitably qualified candidate to fill the above-mentioned position with bellow criteria:

Role Purposes

The Information Management Coordinator (IMCo) is responsible for and coordinates information management (IM) at a delegation level/department level. S/he ensures that the covered delegation(s)/department(s) manage its/their information efficiently (with the right organization, processes and tools) and in line with related institutional guidelines and practices.

S/he works closely with the IM Head of region (field)or the IM unit (HQ) to ensure that all information management related issues are addressed and questions answered.

The IMCo acts as change enabler for all Information Management guidelines, processes and tools. In this regard, s/he is responsible to ensure that those guidelines, processes and tools are known and implemented efficiently in the delegations covered. S/he builds capacities within the delegation – and particularly those of the (executive) assistant and IM Officer– so that the guidelines, processes or tools are mastered.

To better ensure the creation of knowledge, the capture and security of information and data, the IMCo develops synergies with all information and data professionals.

Main responsibilities

Within the delegation(s)covered:

·      Ensures coherence in information management practices in the delegation(s) and subsitess/he is responsible for; conducts regular visits to those sites.

·      Draws up action plans to be discussed/validated with the management of those delegations; ensures the follow-up of these action plans and supports the(executive) assistant & IM Officer to implement them.

·      Implements,promotes and monitors IM guidelines, projects and tools and more broadly AIM division activities in order to achieve better IM consistency .

·      Is the reference person for all information management related questions, ensures a consistent approach and that consolidated answers are given on all IM related subjects.

·      Based on analysis of needs and processes, proposes and implements solutions to improve the management of the information life cycle.

·      Actively seeks and develops internal collaboration and synergies with other departments– particularly with staff in charge of data management - to “raise flags” and ensures that IM guidelines  rules are applied.

·      Ensures compliance with information and data security (including Data Protection Office (DPO) recommendations) and other institutionally approved rules.

·      Systematically organizes or supervises information or training sessions for staff on IM subjects in coordination with the (executive) assistant & IM officer.

·      Contributes to the global regional thinking and orientations regarding AIM and IM strategies.

·      Evaluates and ensures that IM competencies are in place and that the setup is adapted to needs (including IM relays).

·      Together with the (executive) assistant & IM Officer, organizes and facilitates IM national seminars/workshops.

·      Acts as a technical supervisor of the (executive) assistants & IM officers :participates in their recruitment; advises, supports and provides/arrange straining and coaching to build and develop their skills on all IM related aspects.

·      Advises on physical filing and semi-current archives as per the institution guidelines.

·      Ensures compliance of access management and permissions with the access policy.

·      Ensures compliance with the security of information policy.

·      Raises awareness on Information Security and promotes good practices.


·      Ensures the follow up of all messages and correspondence related to the work, in relation with the concerned interlocutors and/or departments;

·      Is aware of the delegation’s objectives and has a good knowledge of the Movement and other interlocutors relevant to the position;

·      Collects and shares information so as to improve the ICRC’s understanding of the environment,humanitarian trends and responses when relevant;

·      Represents the ICRC in an appropriate way during activities, meetings and in the field and avoids any activity that may reflect negatively on the ICRC’s image;

·      Takes responsibility of own professional learning and development;


Background and Experience

  - At least 5 years' experience in a similar position at ICRC or in a large or international organization/company
  - Fully conversant with MS Office, IBM Lotus Notes and SharePoint
  - Very good command of English
  - Bachelor's or master's degree in information management, information science or data management: an asset
  - Experience participating in the definition and/or implementation of change processes: an asset

Additional experience would be of advantage

  - Strong motivation to humanitarian work, service oriented mindset and sense of accountability
  - Critical thinking, problem analysis/solving skills
  - Good organizational/planning/monitoring skills, sense of priority
  - Robust leadership, partnering and interpersonal skills, capacity to engage at all levels
  - Discreet and able to maintain confidentiality
  - Strong communication skills and capacity to influence positively change
  - Ability to listen to the needs of users and ask questions to understand their concerns
  - Sense of initiative

Interested and qualified persons with the required experience are invited to submit their application in English with cover letter, detailed CV to the Human Resources Department at the following email address: dja_hr_services@icrc.org with the subject of IMCo.

Please note that only shortlisted candidates will be contacted.

Deadline to submit application: 18 December 2019

Starting date: ASAP

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