Lowongan CRS Indonesia Looking for MEAL Officer based in Jakarta

About CRS

CRS is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS/Indonesia is currently hiring for MEAL Officer – Job Code: MO to be based in Jakarta. This position will report to Program Manager.

Job Summary:

The MEAL Officer is responsible for implementing monitoring, evaluation, accountability and learning (MEAL) initiatives for CRS Indonesia, which could include the project implementation, goods distribution etc. in the project area. The MEAL Officer’s role includes but is not limited to:  the development of gender and protection-sensitive standardized data collection tools and database systems, frequent data collection, verification of results reported, analysis and presentation of findings and project progress, implementation of project accountability mechanisms, and the provision of feedback to partners. The MEAL Officer will ensure that systems are in place to measure programs’ impact and progress, and that data is readily available to be used as a foundation for programmatic adjustments and evidence-based decision-making

Roles and Key Responsibilities:

Tool Development

1.      With guidance from MEAL Manager, participate in the development and standardization of gender and protection-sensitive forms and tools to collect data on project indicators, results, effects and impacts (Simple Measurement of Indicators for Learning and Evidence-based Reporting, also known as SMILER)

2.      Develop data flows, reporting maps and templates, to ensure the appropriate information arrives to the right program staff in a timely and efficient manner

3.      Assist in developing digital data collection systems, where appropriate

4.      Manage hotline or feedback mechanism, including log and record the feedback and refer the feedback to other implementing partners as appropriate, and track the feedback status for record closure or follow up if any.

5.      Train and support relevant partner staff on the use of MEAL tools and management of data flow

6.      Ensure that all project monitoring arrangements comply with CRS MEAL Policies and Procedures, project and donor requirements and, in particular, ensure that the agreements are concretely operationalized.

Collection, Review and Analysis of Monitoring Data

1.       Conduct regular field visits to monitor the implementation of program activities

2.       Systematically collect data or support gender and protection-sensitive data collection from this program activities, including feedback from communities

3.       Validate all collected data, to ensure it is accurate and of the highest quality

4.       Analyze data collected

5.       Ensure all data is recorded in relevant project databases in a timely and accurate manner

6.       Ensure a comprehensive, gender and protection-responsive Monitoring, Evaluation, Accountability and Learning (MEAL) system is in place


1.       Produce timely reports and updates, as required

2.       Write success stories and lessons learned, as required

Evaluation and Accountability

1.       Participate in all aspects of evaluations, which includes but is not limited to: planning and arranging logistical arrangements for data collection, leading the selection of sites to be visited, attending tool training workshops, leading quantitative, qualitative and participatory data collection efforts in the field, supervising the execution of field studies and ensuring the reliability and validity of data collected therein

2.       Identify methods through which beneficiaries can be more involved in defining program success indicators, and monitoring program progress management of collective communication approaches, working with program staff to ensure these are used effectively

Partner Support

1.       Conduct regular visits to project partner offices and sites

2.       Review data collection systems implemented by partners, to ensure rigor and appropriateness of practices

3.       Lead formal training events for partner MEAL staff, to enhance their capacity for sound MEAL implementation

4.       Accompany and mentor partners after MEAL trainings, to ensure knowledge retention and address concerns which may emerge

Basic Qualifications

·           Bachelor’s degree in the social sciences or other related fields required.  A Master’s degree in relevant field is an advantage

·           Minimum of three years’ experience in M&E

·           Experience with digital data collection preferred.

·           Experience working with affected beneficiaries, local and national government officials;

Preferred Qualifications

·           Excellent understanding of local NGOs and government system, with knowledge and appreciation of the vision and mission of CRS

·           Knowledgeable in participatory development processes

·           Acceptance of cultural differences among the target communities

·           Experience monitoring projects and collecting relevant data.

·           Proficient using MS Windows and MS Office packages (Excel, Word, PowerPoint), understand basic statistic will be preferable

·           ICT4D knowledges

·           Highly skilled in developing monitoring and evaluation form, monitoring and evaluation reporting including technical writing on the MEAL such as dashboard management or infographic reporting

Required/Desired Foreign Language: Proficiency in English, both oral and writing. (mandatory)

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer

Only applications that meet the above qualifications will be shortlisted. All applications and CVs should be sent by email to CRS Indonesia at Indonesia_HR@crs.org before or by February 15th, 2020, with the Job Code in the subject.    

"Only short-listed candidates will be invited via e-mail/phone for Interview” 

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