Lowongan RFP- REQ-JAK-19-0082-Re-advertised : Consultant for Finding an Effective Approach and Incentive to Increase Water Supply Access for B40

Dear All potential bidders, 

DAI, implementer of the USAID funded Indonesia Urban Water, Sanitation and Hygiene  Penyehatan Lingkungan Untuk Semua (IUWASH PLUS) Project, invites qualified bidders to submit proposals/bids for RFP REQ-JAK-19-0082 -  Consultant for Finding an Effective Approach and Incentive to Increase Water Supply Access for B40.


The USAID Indonesia Urban Water, Sanitation and Hygiene, Penyehatan Lingkungan Untuk Semua (IUWASH PLUS) program is a five-and-a-half-year initiative designed to assist the Government of Indonesia (GOI) in increasing access to water supply and sanitation services as well as improving key hygiene behaviors among urban poor and vulnerable populations. USAID IUWASH PLUS works with governmental agencies, the private sector, NGOs, communities and others to achieve the following "high level" results:

1. An increase of 1,100,000 people in urban areas with access to improved water supply service quality, of which at least 500,000 are from the poorest 40% of the population (also referred to as the “Bottom 40%” or “B40”), vulnerable groups or Indonesia’s eastern provinces; and 
2. An increase of 500,000 people in urban areas with access to safely managed sanitation. 

To ensure that improvements in access to WASH services are sustained, USAID IUWASH PLUS is guided by a development hypothesis that focuses on strengthening service delivery systems, so they can more effectively reach the poorest and most vulnerable segments of the population. In order to achieve this at scale, the program undertakes activities through four interrelated components, including: 1) improving household WASH services; 2) strengthening city WASH institutional performance; 3) strengthening the WASH financing environment; and 4) advancing national WASH advocacy, coordination and communication. In support of these components, USAID IUWASH PLUS also implements a Local Sustainability and Innovation Component (LSIC) that is designed to stimulate WASH innovations that strengthen community, private sector and government WASH service provision.

Activity Summary

As the Main water service operator under LG, PDAM has the obligation to provide access to safe and sustainable drinking water services to all population within their service area, covering requirements agreed under Minimum Service Standards (SPM) of quantity, quality, continuity and affordability. This service includes access to poorer communities/B40. However, PDAM also has the obligation to provide reasonable profit (PAD) to their LG, which means they are only fully successful if they (a) provide sustainable water service to all population, (b) charge affordable tariff, (c) meet SPM requirements (d) reach Full Cost recovery and (e) provide PAD to LG.

So even though it is a the PDAMs’ obligation to service all people in Indonesia, the poor, or B40, are generally left behind regarding connection to piped water, resulting in a high burden for them to get water from alternative sources which are often contaminated, in limited amounts, and very expensive on a per cubic meter basis.

It has become clear that most PDAMs/ PEMDA are not really interested and have no financial incentive in servicing the poor, while they should actually prioritize connections to them to close the gap in services to the poor. Initiatives from Central Government, like Water Hibah, are not making a significant impact on increasing access to the B40, as many PDAM/PEMDA are reluctant to sign up.   Even when they do use Water Hibah, the results from a recent IUWASH-PLUS B40 survey shows that majority of new connections cannot really be considered as verifiable B40 residents. 

The reasons for this “reluctance” to connect B40 are often opaque and varied between PDAM/PEMDA


The main objectives of the proposed study on increasing Water Supply Access for B40 are to:

- Determine real reasons for reluctance by PDAM/ PEMDA to provide piped water access to B40 across all (20) locations supported by IUWASH-PLUS, except Eastern Indonesia.- 

- Produce comprehensive report, covering the 4 main topics (described above) and study questions (described below), with clear results and recommendations for follow-on work for all visited locations.   

- Sharing results through Local and National workshops and obtain agreement with at least 10 locations (average 2 per Region) and if required National Government for follow-on action plan.    

Required Qualifications and Experience

USAID IUWASH PLUS will seek a vendor to implement the above work, with following qualification:

- Have previous and proven experience in conducting studies, including data collection, data analysis, develop effective and strategic recommendations, as well as arranging and conducting workshops in various locations in Indonesia.

- Have qualified study team to conduct study, provide recommendations, develop actions plans and generate commitment to implement the action plan, consist of required key experts with minimum 8 years of experience, knowledgeable on water supply sector and PDAM  

    will be an advantage. Plus, a supporting personnel that will help in doing the data analysis with minimum 5 years of experience

- Proven ability to effectively manage workloads and meet deadlines, be self-disciplined, with good communication skills.

- Willingness to work in a responsible, flexible and collaborative manner. 

To support  as the above subject, IUWASH PLUS Project is looking for Consultant with requirements as attached and check the link on our website as follows :   


Kindly confirm your interest to join the Bid Conference on October 16th, 2019 at 10..00 a.m.at  IUWASH PLUS Jakarta Office, Mayapada Tower 1 Building,  10th Floor, Jln. Jend. Sudirman Kav. 28, Jakarta 12920. Phone : 021-522 0540 , and send your bidders conference attendance confirmation by email to   :  IWPLProc_LSIC@dai.com  

Thank you very much for your kind attention & best cooperation. 

Sincerely yours,

Local Sustainability & Innovation Component (LSIC)  

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