V4CP Lesson Learned Story Documentation

SNV is looking for:

V4CP Lesson Learned Story Documentation


A.1. SNV

SNV is an international not-for-profit development organization, working in +25 countries in Africa, Asia, and Latin America. SNV specializes in supporting the resourcefulness of development actors by developing local capacities, improving performance and services, strengthening governance systems, helping to create access for excluded groups and by making markets work for the poor. Our global team of advisors use their specialist sector and change expertise in Agriculture, Renewable Energy and WASH to facilitate sustainable change in the livelihoods of millions of people living in poverty.  

A.2. Voice for Change Partnership (V4CP) Program

In partnership with the International Food Policy Research Institute (IFPRI), the Netherlands Ministry of Foreign Affairs and the Embassy of the Kingdom of the Netherlands, in 2016 SNV launched a five year programme entitled Voice for Change Partnership (V4CP). The programme is implementing in 6 countries: Burkina-Faso, Honduras, Ghana, Kenya, Rwanda and Indonesia. The programme’s main goal is to support progress in globally challenging topics related to the Sustainable Development Goals, with a specific focus on inclusion and equity issues. This goal is to be achieved by increasing Civil Society Organisations (CSOs) capacities to participate, contribute and influence strategic debates and policy-making processes.

The specific objectives of the Advocacy programme are determined as follows:

·       Increase CSOs capacities in leadership, advocacy, utilisation of data and evidence, sector knowledge and business development

·       Improve enabling environment in terms of improved policies, frameworks, regulations, budget allocation, services, inclusive business and accountability/collaborative mechanisms

In Indonesia, the two topics that are addressing through the programme are Water, Sanitation and Hygiene (WASH) and Food and Nutrition Security (FNS). This year is the last year of the programme. Therefore, the documentation of project’s lesson learned is critical to disseminate our work and give the input for other programme development with information that increase effectiveness and efficiency and to build on experience that has been earned by the project.


The objective of the work is to document the project’s lesson learned and develop attractive report from that. Lesson learned should draw on both positive experiences and negative experiences – lesson learned only after an undesirable outcome has already occurred. Also, it should consist the lesson learned from the programme approach, advocacy approach, programme implementation and the story of change from the partners. Often, project lessons are collected in an ad-hoc fashion in the form of documentation, presentations, word-of-mouth, narratives, diaries, and databases[1]. Then, it should be transformed in a way that easy to understand by the public, attractive, and could be transferred beyond the individual on the project team and internal organisation.

By the end of the contract, the consultant/team is expected to produce these deliverables, which are:

1.    Develop an initial concept and story note based on the secondary data (e.g. project reports, monitoring evaluation report, story of change, etc) and internal discussion with SNV team before small scale data collection through phone interview with the stakeholders (if needed).

2.    Develop one lesson learned story book on the topics of “Role of Civil Society Organisation in Ensuring Inclusive Sustainable WASH and FNS services”

3.    Develop one lesson learned brief based on the full book (no longer than 10 pages)

4.    Develop one concept not for some mini-videos (3-4 minutes) that highlight the lesson learned findings and supervise the development process of the video

5.    As the supporting document, the consultant/team should provide interview logbook including

a.    The listing of the respondents and their contact

b.    Consent form from respondents to agree with the interview process and the use of their story/information for the lesson learned story book development

c.     Recording and transcript from the interview

6.    All of deliverables should be written either in English OR Bahasa. However, the secondary data (e.g. project reports, monitoring evaluation report, story of change, etc) includes both in English AND Bahasa 


It is expected that a contract will be signed by May 2020. After receiving feedbacks from SNV, all of deliverables should be delivered by end of July 2020.

A tentative timeline is set out below:

·       Consultation/ Meeting: Week 1

·       Desk study to prepare concept note (Preparation & Submission

of overall story book concept & work plan including identification              

of respondents for interview, questionnaires

logistical, contact, and schedule preparations for interview made: Week 2-3-4

·       Data collection and interview process: Week 5-6

·       Analysis, preparation & submission of draft story book, brief,

and video concept: Week 7-8-9

·       Incorporation of SNV's feedback & submission of Final Document: Week 10-12


·       The consultant could be individual or a team that have university degree in related to journalism, communication, behavioral science, sanitation, food nutrition security, organisational development, international development, public policy, or related background

·       Professionals (at least 5 years experience) in the field of journalism, communication, behavioral science, sanitation, food nutrition security, organisational development, international development, public policy

·       Preferably has previous experience with advocacy and civil society organisation issue

·       Five years of progressively responsible research work/journalism experience at those issues

·       The consultants should have experience in developing the lesson learned report or book

·       Strong writing skills in Bahasa OR English, reading skills in Bahasa AND English, and could speak fluently in Bahasa

E.    Duration of The Contract

This contract is from 9 May 2020 through 31 July 2020


Under the supervision of the V4CP programme manager and PME Officer, the consultant/team will coordinate their work with all SNV V4CP Team. Regarding the monitoring process, the consultant/team should report and coordinate regularly with the SNV team within the agreed schedule and time-frame.


Payment will be made on deliverable basis


If you  believe that  your  credentials  meet  the  outlined  profile,  we  invite  you to apply  by  sending your

·       CV

·       Technical and financial proposal

·       Relevant sample of the lesson learned report or book

to  indonesia-procurement@snv.org by  latest  24  April  2020  with  subject  “V4CP lesson learned story documentation”. We will close the advert earlier when best candidates are identified at earlier dates.

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