Vacancy ChildFund International : Manager Sr. Human Resources




Title:                                                               Sr. Manager, HR
Div/Dept:                                                      Global Human Resource
Location:                                                       Philippines or Indonesia
Reporting Relationship:                             Global HR Business Partner and Practice Lead


About Us:

 Worldwide, 570 million children live in extreme poverty, vulnerable to many factors that threaten their well-being. Children need protection, support and care at each stage of childhood to stay safe, healthy, learning and on track to achieve their potential. ChildFund works with local partner organizations, governments, corporations and individuals to help create the safe environments children need to thrive




This position is responsible for leading HR Service delivery in our Philippines and Indonesia Country Offices.  The position will work closely with the Country Director and the Senior Management Team in each Country to drive HR Strategy in line with the Country Strategic Plan and Annual Operating Plans. The position will collaborate with the Global HR Service Representation for delivery of services through the Global Shared Service.


ChildFund International is committed to a workplace culture that promotes diversity, equity, and inclusion in all its forms.  Furthermore, ChildFund International is committed to ensuring a workplace that safeguards and protects all children, including preventing their sexual exploitation and abuse, as well as preventing the sexual exploitation and abuse of its staff, partners, and program participants.


Strategy (Global and Country - CSP AOP)

      Support the process of Country Strategic Plan and Annual Planning across COs, including workforce planning.

      Lead HR Strategic Planning in the Philippines and Indonesia country offices

      Provide inputs and recommendations to Global HR Planning and Strategy Development.

      Acts as a Champion in leading various Organizational Development, Change and Innovation initiatives.


Talent Acquisition       

      Responsible for recruitment of CO level positions with support from HR Global Shared Services.

      Work with GSS-HR Specialist and Hiring Manager to review and create JDs, develop recruitment strategy, review previously screened applications, and create, make, and negotiate formal employment offers.


Talent Management

      Responsible for end-to-end Employee Experience in assigned Country Offices, which includes:

o   Onboarding

-        oversee CO onboarding process

-        facilitate benefits orientation for CO staff

o   Off-boarding

o   oversee a CO off boarding process

o   conduct and analyse Exit Interviews for CO staff

o   Employee Engagement

-        responsible for the development and execution of Country Office Engagement Action Plan working in collaboration with each CO Senior Management Team (SMT)

o   Performance Management

-        implement and monitor the Country Performance Management Process in line with Global Performance Management Strategy 

-        support the process of Performance Improvement Planning working with respective managers

-        facilitate training on Performance Management


Learning & Development           

      Work with the country offices to conduct a training need analysis on specific organizational and personal development interventions

      Responsible for implementing learning and development plans for all CO staff, which includes advising key management and personnel development programs such as technical, management/leadership and professional development.

      Facilitate GHR training interventions and follow up, as needed.

      Develop and facilitate training around key policy and procedures and benefit programs (i.e., Sexual Harassment, Discrimination, Benefits and Compensation Programs).


Employee Relations    

      Provide consultation in staff disciplinary process in order to ensure compliance with organizational standards and serves as primary advisor to management on appropriate actions for prevention and response to employment related legal concerns.

      Managing compliance and driving performance and taking corrective actions in line with organizational policies and procedures.

      Point person for Conflict Resolution in the country office and works in collaboration with Global HR Business Partner to provide appropriate recommendations for the management team.


HR Operations             

      Analyse employee trends and human resource metrics (i.e. turnover, employee relations issues, staffing challenges, etc.) and recommend appropriate solutions.

      Oversees ongoing update of Employee Data and records in HRIS in collaboration with GSS Staff and HR and Admin Support staff in CO.

      Work with CO specific HR & Admin Support staff to ensure delivery of HR Services assigned.


Safety and Security     

      Focal point person for Safety and Security in country office, will work in collaboration with Global Director, Safety and Security to accomplish the following:

o   CO & program safety and security risk assessment.

o   Development and implement appropriate SOP’s, plans and processes in support of risk mitigation.

o   Develop critical incident protocol developed against risk assessment and trained response capacities.

o   Develop and implement training to build capacity and resilience in staff.

o   Provide safety and security support (including risk assessments) to staff deploying to emergency response and assure they have appropriate equipment and training.

o   Participation in relevant networks for information sharing, learning and best practices.


Payroll and Compensation        

      Review and oversee the payroll processing.

      Participate in local compensation benchmarking survey (other than Birches).

      Support and oversee the Annual Merit Process in collaboration with the Country Director.


Policies and Procedures             

      Review and updated Employee Handbook regularly to ensure compliance with local labour laws.

      Keep abreast with local employment and regulations in country and recommend appropriate changes to policies and procedures in time.

      Has a good grasp of the working conditions of civil society organizations in the Indonesia and/or the Philippines and the ongoing changes in the proclamation and regulations that govern their operations.

      Has a better understanding of and ability to lead remotely and ensures operation as well as staff wellbeing in a hybrid working modality.


Team Leadership

·       Where applicable include responsibility of supervision.


Child Safeguarding

·       Remain alert and responsive to any child safeguarding risks, acquire relevant knowledge and skills which will enable her/him to promote strong safeguarding practices, understand the child safeguarding policy and procedures, and conduct himself/herself in a manner consistent with the Child Safeguarding Policy.




·       5-7 years relevant experience in progressively responsible roles in human resources; minimum of 2 years’ experience in HR Leadership roles in country

·       Strong knowledge of HR business processes

·       Ability to work effectively in a multi-national, matrix environment

·       Experience in international development sector

·       Experience utilizing various HRIS and learning platforms and tools

·       Excellent interpersonal, communication, organizational, customer service, consulting, and influence skills

·       Self-starter, proactive, responsible, and results-oriented

·       Demonstrated experience building collaborative relationships with both internal and external stakeholders, including appropriate vendors

·       Ability to travel domestically and internationally



BA required; advanced degree in Adult Education, Human Resources Management, Organization Development, MBA, or a closely related field strongly preferred.  Relevant certifications also a plus.


Apply using below link: 

ChildFund International is committed to safeguarding the interests, rights, and well-being of children with whom it is in contact and to conducting its programs and operations in a manner that is safe for children.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Last date of Application: 14th September 2021

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