GIZ Indonesia for the Forests and Climate Change Program (FORCLIME) Project: IT Specialist

 The Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH is a global service provider in the field of international cooperation for sustainable development with around 16,400 employees. GIZ has over 50 years of experience in a wide variety of areas, including economic development and employment, energy and the environment, and peace and security. As a public-benefit federal enterprise, GIZ supports the German Government – in particular the Federal Ministry for Economic Cooperation and Development (BMZ) – and public and private sector clients in around 130 countries in achieving their objectives in international cooperation. With this aim, GIZ works together with its partners to develop effective solutions that offer people better prospects and sustainably improve their living conditions. 

To assure a better and more efficient service of our IT tasks for all projects of GIZ including the Country Office of GIZ Indonesia, it was decided to install IT professionals in different locations in Jakarta where they provide to all projects in that location and if needed to other locations in the region IT services. 

All IT professionals will have the same tasks and responsibilities. Therefore, they are replacing each other in case of sickness, holidays, or absence in general. 

The GIZ Office Indonesia is seeking 1 (one) qualified Indonesian candidate for the following position:  

IT Specialist


A.   Responsibilities

  • Coordinate and manage relevant activities related to IT services in the projects.
  • Manage Information Technology (IT) systems in the operation of the projects.
  • Manage the development of implementation plan regarding IT aspect in the related projects.
  • Conduct the monitoring of IT systems in projects implementation.
  • Provide strategic and technical advice in IT systems and IT service to the projects.
  • Liaison between the projects and GIZ Country Office in related issues of IT aspect.
  • Coordinate the development of capacity-building material regarding IT aspects for project staff.
  • Provide advice on the framework of innovation and knowledge management related to the IT aspect. 

B.    Tasks

1.   Management, Leadership and Coordination:

·       Support Principal Advisors of the projects to prepare the concept, strategy, and work plan related to the IT aspect in project implementation.
·       Assist Principal Advisors of the projects to compile relevant information regarding IT development.
·       Manage and supervise the projects concerning problem mitigation and problem-solving in the IT aspect.
·       Coordinate ToR preparation for technical consultant works for the projects in the IT support area.
·       Supervise technical consultants and interns for supporting the implementation of the project in the IT support area.
·       Support Principal Advisors of the projects to set up a project monitoring system in the IT aspect.
·       Assist Principal Advisors of the projects to conduct continuous project monitoring and evaluation in the IT aspect.
·       Ensure timely reporting to Principal Advisors of the projects.
·       Evaluate results of activities related to the IT aspect and give input/feedback for better implementation.
·       Ensures that all the software is legal, collect and maintain all the licenses.
·       Deputizes other IT Professionals in other locations in case of absence (e.g. sickness, holiday)
·       Supports other IT professionals if they have a problem and are not able to solve it by themselves (team approach)
·       The technical leadership is with the IT professional of the GIZ Country Office Indonesia and he/she coordinates and cooperates with him/her concerning GIZ IT standards and in case of problem solving 

2.   Professional Advisory Services:

·      Manage the Information Technology System including providing support in managing the databases for the projects.
·      Oversee the running of IT Systems, troubleshoot, and deliver services related to IT matters, in accordance with the IT system as required in the projects.
·      Oversee system capacity of existing IT System requirements and advice on future needs for the projects.
·      Provide information for inventory officers in projects to ensure and manage inventory lifetime circle respectively maintains a database with necessary information on every user/workplace/item.
·      Provide technical equipment set up and maintenance for all staff of projects.
·      Provide an approach to ensure that backups by the user’s data/documents at least once a month.
·      Provide troubleshooting based on requests of users (both via remote desktop and on the spot based on needs).
·      Provide information & guidance for new staffs and/or interns on first time access to GIZ’s email
·      Document all existing IT devices of the projects, check their status, and advise on the next steps (upgrade, repair, reset, disposal).
·      Coordinate with GIZ IT Personnel in GIZ Country Office regarding GIZ IT Regulation and Implementation.
·      Maintain and update Data configuration (PFS and Server) in the projects.
·      Administer the Local Area Network (LAN) system in the premises of the projects, including providing requirements for the service provider and monitor the duration of the service
·      Maintain the ‘shared folders and printer’ as the administrator of the network in the premises of the projects.
·      Regularly changing WIFI password
·      Handle the user authorization in the network.
·      Provide troubleshooting for the network for the projects based on requests both via team viewer and on the spot
·      Give and collect recommendations to improve the network (in technical terms and in regard to the usage).
·      Develop/update a backup strategy in the projects based on agreement with each project.
·      Support Office Managers in the projects to advise the functioning of the network, phone system, and computer hardware.
·      Ensure security of the network, IT devices, and Server.
·      Provide a recommendation on IT Security systems to the projects.
·      Maintenance CCTV and Alarm system network.
·      Troubleshoot problem regarding CCTV and alarm system.
·      Provide training on how to use CCTV and alarm system.
·      Support the projects with the design, preparation, and implementation of workshops, seminars, and other events in the IT aspect. Develop and organize quality assurance measures and suggests necessary changes, improvements, and initiatives. 

3.     Networking and Cooperation:

·      Ensure cooperation between the projects with GIZ Country Office in the IT aspect.
·      Travel (abroad) or in the region, in accordance with projects requirements
·      Communicate interest and aspirations and exchange ideas and information related to the IT aspect for the benefit of the projects’ implementation. 

4.   Knowledge Management:

·      Compile information related to IT development and ensured knowledge transfer to all staff in the projects.
·      Prepare report and presentation materials related to IT development to be disseminated internally within the projects. 

C.    Required qualifications, competences and experience


·       Bachelor’s degree in computer science or a related field is preferable 

Professional experience

·       At least 10 years professional experience in government/international organization/non-government organization in the area of the information and communication management
·       Experiences in working with or facilitating cooperation
·       Experience in supporting in event facilitation, including handling IT equipment for virtual events 

Essential skills, additional competences and other knowledge

·       Fluent Written and Spoken in English and Bahasa Indonesia
·       Comprehensive understanding of Microsoft Windows server and desktop Operating Systems;
·       Extensive knowledge of bandwidth management and internet load balancing system
·       Extensive knowledge of computer hardware, including Network Attached Storage (NAS), Access point Mesh
·       Comprehensive network experience including Routing, NAT, Firewall Access Rules, VPNs
·       Willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management IT infrastructure program development, implementation and coordination, systems management, internet/intranet systems, and IT training
·       Good communication skills, both written and verbal
·       Strong analytical, diagnostic, and problem-solving skills
·       Working knowledge of relevant operating systems, software and programming
·       Professional and able to work in a team


Duty Station: Jakarta
Joining Date: a.s.a.p.
Direct Supervisor:    • Senior Administrative Professional of Forest and Climate Change (disciplinary)
                              • IT Professional of GIZ Office Jakarta/Indonesia (coordination technical /functional)                                 

Interested candidates should submit a motivation letter, CV, trainings attended and list of references (a must), addressed to The closing date to submit the application letter is on May 13th, 2022. 

Please indicate your application by putting the following code in the subject line: FORCLIME 4.0 – ITS


Please name your file as follow format:

[Your Complete Name]_[Motivation Letter/CV/Latest Education Certificate] (i.e: Nakula Sadewa _CV or Nakula Sadewa _Motivation Letter or Nakula Sadewa _Reference)


Only short-listed candidates will be notified.

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