Knowledge and Learning Consultant

 Knowledge and Learning Consultant


Company Overview:

About Palladium - Palladium is a global leader in the design, development, and delivery of Positive Impact – the intentional creation of enduring social and economic value.  We work with governments, businesses, and investors to solve the world's most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people's lives.

Project Overview and Role:

About PERINTIS – PERINTIS is a project implemented under the DFAT-funded Indonesia Australia Partnership for Infrastructure (KIAT).

The purpose of PERINTIS is to support Palembang’s sanitation program through a social marketing campaign and training. The focus is on helping community members make informed decisions about sanitation and assisting local government and contractors to deliver effective sanitation services.

Based in Palembang, South Sumatra, Indonesia, the Knowledge and Learning Consultant will be responsible for supporting the PERINTIS MEL team to conduct research to develop products that emphasise replicability and sustainability of the PERINTIS approach. Reporting directly to the Leadership Team and receiving support from the MEL Adviser and MEL Coordinator in Palembang, South Sumatra, Indonesia.


  • Work closely with PERINTIS’ client, KIAT (DT Global) team; the MEL Adviser; the MEL Coordinator and Monitoring and Support Officers (MSOs) to conduct qualitative information gathering sessions including FGDs and community consultations.
  • Lead on qualitative data collection. If required, design surveys, questionnaires and other tools to gather accurate feedback from PERINTIS target beneficiaries and partner stakeholders around PERINTIS key outcomes.
  • Support the overall development of reports through accurate interpretation of data collected as needed.
  • Work with the Training, Marketing and Communications, and GEDSI teams to feed through lessons learned and community feedback relevant to the overall PERINTIS socialisation campaign.
  • Apply sensitive, open and safe communication methods when engaging with community members.
  • Apply gender-sensitive and accessible approaches to design and delivery of community consultation and information gathering activities.
  • Escalate any engagements with community members, partners or stakeholders that may pose risk to PERINTIS or the PCSP Project as early as possible.

Skills and Experience:

  • A post-graduate degree or higher in a relevant field of either development studies, monitoring and evaluation, sociology, behavior communications, community development, water and sanitation, etc.
  • Proven experience working at the community/provincial level in Indonesia, and ability to engage in local language.
  • Demonstrated experience leading focus group discussions (FGDs), working sensitively with community members from diverse backgrounds.
  • Demonstrated experience designing qualitative information gathering materials such as questionnaires, surveys, and other means of collecting meaningful and accurate qualitative data.
  • Ability to synthesise and contextualise qualitative and quantitative data and produce concise reports.
  • Demonstrated experience working with Local Government, CSOs/NGOs and other community organisations.
  • Experience working with international donor organisations such as DFAT.
  • Experience in applying gender-sensitive and accessible principles to information gathering and community consultation.

Culture and Benefits:

  • A positive work environment that is non-discriminatory, values creativity and innovation, and provides space to grow.
  • Work/life balance where mental and physical health is nurtured, and an Employee Assistance Program (EAP) is offered in Indonesian language.

Equity, Diversity & Inclusion:

Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success, and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.  

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss. 


We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.


Closing Date: 14th July 2023


For application submission:

Please click the link from Palladium Career website

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